How It Works: Working With An Online Psychologist

Our Simple Booking Process

At Stirling Connections we’ve developed a simple booking process with you in mind.


Need help? Book a matching session to help you find the best match.


You will be guided by our user friendly customer portal to set up your own secure profile.


Pick a date and time that works best for you.


Stirling Connections will send you an immediate booking confirmation with instructions on how to prepare for your first online session.

On the Day of Your First Appointment

  1. Your psychologist will join you online and your session will be delivered in much the same way it would in a therapy room, only using video.

  2. Your psychologist will ask you a number of questions in order to understand your unique situation.

  3. At the end of your first session your psychologist will discuss the regularity of treatment and book in your subsequent appointments.

  4. Your payment will only be processed at the conclusion of your session, if you are eligible for a Medicare rebate this will be sent directly to your bank account.

Your First Appointment

All initial online psychology consultations are 65 minutes and online dietitian appointments are 60 minutes. Please be ready to join your online psychology/ dietitian session 10 minutes before your first appointment.

Choosing a Psychologist 

We encourage you to take the time to read our psychologists online profiles. We recognise that finding a psychologist/health professional that is a good fit isn’t an exact science. Our online portal can assist you in choosing a psychologist/health professional who is skilled and experienced in your area of need.

You can rest assured that if you complete an initial assessment with one of our online psychologists/ health and wellness practitioners and either of you feel it’s not the most suitable match of needs and skills you will be linked in with an appropriate practitioner for treatment.

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