Stirling Psychology Mornington: Booking An Appointment

How to book

Our Mornington Psychology, Health and Wellness Practice uses an online booking system that enables you to book 24 hours a day 7 days a week at a time that is convenient for you. If you prefer to book over the phone feel free to call our Mornington practice on (03) 8568 3655 and our friendly team will be happy to help. If you prefer to correspond via email you can email us at 

Please note Stirling Psychology is not a crisis service and email and phone messages are not attended to every day. If you are in need of urgent psychological or medical assistance please contact 000, present to your GP or refer to our list of Helpful Contacts for alternative immediate and after hours support.

Choosing a Psychologist

We encourage you to take the time to read our psychologist’s profiles and select a psychologist that suits your individual needs. We recognise that finding a psychologist that is a good fit isn’t an exact science. You can rest assured that if you complete an initial assessment with one of our Mornington psychologists or psychologists online and either of you feel it’s not the most suitable match of needs and skills you will be linked in with an appropriate psychologist for treatment.

After you make your booking we will message you a link. You will fill complete a questionnaire, designed to help us understand your needs, so we can ensure you have booked with a Mornington psychologist or psychologist online experienced in your area of need. If we assess there is another psychologist who would better match your needs, we will contact you and help you to book in with someone more suited to you.

Your First Appointment

All initial consultations are 65 minutes. Please plan to arrive at the Mornington practice 10 minutes before your first appointment. It will give you some time to settle in and make a cup of tea or coffee before your session begins.  If you you have an appointment with one of our psychologists online, please get yourself set up and ready to join your appointment 10 minutes before it begins. You can read more about preparing for an appointment with our psychologists online here.

Fees and Rebates

Your investment

Stirling Psychology Mornington is a private billing psychology practice. We pride ourselves on providing you with high quality, collaborative and personalised psychological care. All consultations have an out of pocket cost. Appointment fees vary depending on the type and length of consultations. Please click here for a list of our individual and couples therapy consultation fees.

Medicare Rebates

Our Mornington psychologists and online psychologists can provide rebates of up to $129.55 per session ($129.55 for clinical psychologists and $88.25 for psychologists) for up to 10 psychology sessions per calendar year under Medicare. Please note a Mental Health Treatment Plan is required from your GP or Psychiatrist.

The Australian Psychological Society provides a helpful overview of the Better Access Initiative and addresses frequently asked questions about mental health care plans For more information please click here.

Medicare also offers rebates for pregnancy support counselling and chronic disease management plans please see our list of fees for more information.

TAC Rebates

Stirling Psychology is an approved provider for TAC treatments with our Mornington psychologists, as well as our psychologists online. We are also able to provide dietitian appointments from our Mornington practice, as well as online dietetic appointments. Please note that a gap payment applies.

Payment Terms

You will need to provide your credit card details to secure an appointment. Your secure payment will be made via our secure payment gateway powered by Braintree Paypal in Australia, who as one of the world's largest online payment providers have a stringent data and security policy when it comes to storing cardholder details. The full amount will be debited from your nominated credit card on the day of your appointment. If for any reason you cannot make your appointment and 48 hours’ notice is not given, 50% of this fee will be retained as a cancellation fee and 50% will then be refunded within 5-10 working days. For bulk billed appointments you will be charged 50% of the bulk bill amount. 

Cancellation Policy

We acknowledge that unexpected life events may interfere with your ability to attend your appointment. Unfortunately last minute cancellations or non-attendance may result in another client missing an opportunity for timely treatment. We have developed a cancellation policy with this in mind.

If you are unable to attend your individual or couples counselling session please contact us as soon as possible so we can endeavour to fill your appointment. We appreciate your help and understanding.

Cancellations made more than 48 hours in advance will not incur any fee.  Non-attendance or cancellation at short notice (less than 48 hours) will incur a cancellation fee equal to 50% of the consultation fee.

If for any reason you cannot make your appointment and 48 hours’ notice is not given, 50% of the session fee will be charged to your nominated card. If you have paid for the session then 50% will be retained as a cancellation fee and 50% will then be refunded within 5-10 working days. For bulk billed appointments you will be charged 50% of the bulk bill amount. Unfortunately cancellation fees are not eligible for Medicare rebate.

We believe everyone has the capacity for change and therefore, provide an open, supportive environment that nurtures growth.

Get in Touch

03 8568 3655 Fax: 03 8582 9774

9:00 –  20:00 (Mon – Sat)

23/1140 Nepean Highway Mornington 3931

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