Booking An Appointment

How to book

Stirling Psychology uses an online booking system that enables you to book a treatment session 24 hours a day 7 days a week at a time that is convenient for you. If you would prefer to book over the phone feel free to give us a call on (03) 8568 3655 and our friendly team will be happy to answer any questions and get you booked in at a time that is convenient for you. If you prefer to correspond via email you can email us at 

Please note Stirling Psychology is not a crisis service and email and phone messages are not attended to every day. If you are in need of urgent psychological or medical assistance please contact 000, present to your GP or refer to our list of Helpful Contacts for alternative immediate and after hours support.

Choosing a Psychologist

We encourage you to take the time to read our psychologist’s profiles and select a psychologist that suits your individual needs. We recognise that finding a psychologist that is a good fit isn’t an exact science. You can rest assured that if you complete an initial assessment with one of our Mornington psychologists and either of you feel it’s not the most suitable match of needs and skills you will be linked in with an appropriate psychologist for treatment.

You will be asked some questions when making your booking, these questions are designed to help us get a brief understanding of your needs so we can ensure that you have booked with a psychologist with experience in your area of need, if this is not the case we will contact you and help you to book in with someone who we believe should be able to better meet your needs.

Your First Appointment

All initial consultations are 65 minutes. Please plan to arrive at the practice 10 minutes before your first appointment so you can complete some paperwork before your session begins. It will also give you some time to settle in and make a cup of tea or coffee before your session begins.

Fees and Rebates

Your investment

Stirling Psychology is a private billing psychology practice. We pride ourselves on providing you with high quality, collaborative and personalised psychological care. All consultations have an out of pocket cost. Appointment fees vary depending on the type and length of consultations. Please click here for a list of our individual and couples therapy consultation fees.

Medicare Rebates

Our Mornington psychologists can provide rebates of up to $126.50 per session ($126.50 for clinical psychologists and $85.15 for psychologists) for up to 10 treatment sessions per calendar year under Medicare. Please note a Mental Health Treatment Plan is required from your GP or Psychiatrist.

The Australian Psychological Society provides a helpful overview of the Better Access Initiative and addresses frequently asked questions about mental health care plans For more information please click here.

Medicare also offers rebates for pregnancy support counselling and enhanced primary care plans please see our list of fees for more information.

TAC Rebates

Stirling Psychology is an approved provider of psychology services for TAC. Please note that a gap payment applies. If you have been awarded funding for services under TAC please contact us for a full breakdown of fees. 

Payment Terms

Payment of your account is required on the day of service and can be made via EFTPOS, Visa or MasterCard.  We are unable to accept cheques. Our use of Medicare electronic claiming means that you can receive applicable Medicare rebates directly into your nominated cheque or savings account.

Cancellation Policy

We acknowledge that unexpected life events may interfere with your ability to attend your appointment. Unfortunately last minute cancellations or non-attendance may result in another client missing an opportunity for timely treatment. We have developed a cancellation policy with this in mind.

If you are unable to attend your individual or couples counselling session please contact us as soon as possible so we can endeavour to fill your appointment. We appreciate your help and understanding.

Cancellations made more than 48 hours in advance will not incur any fee.

Non-attendance or cancellation at short notice (less than 48 hours) will incur a cancellation fee equal to 50% of the consultation fee. Unfortunately cancellation fees are not eligible for Medicare rebate.

We believe everyone has the capacity for change and therefore, provide an open, supportive environment that nurtures growth.

Get in Touch

03 8568 3655

9:00 – 18:00 (Mon – Fri)

23/1140 Nepean Highway Mornington 3931

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